I am receiving another audio channel on certain programs. A woman in the background is speaking about the program while the action is going on. Is there something wrong?

You are hearing "Descriptive Video." On certain programs, a special service is provided to the visually impaired. Between dialogues, another voice is added on the SAP audio channel describing the action on the TV screen. This is similar to a book on audiotape. If you do not wish to hear this extra audio channel, simply push the SAP button on your remote control to switch the TV set back to STEREO.

Can I watch KSPS-TV off my satellite system at home?

If you live in Canada, KSPS-TV is available on Star Choice. If you live in the U.S., KSPS-TV is available on Dish Network. The existing satellite services have initially targeted the top 37 markets across the country. KSPS-TV hopes to be included in the second set of market carriages on domestic satellites soon.

Can I view KSPS-TV on the Internet?

The process of viewing television stations on the Internet is called "streaming." Although technology is moving ahead at a fast pace, the technology for video streaming is not far enough developed to be viable except for high-speed Internet connections. Developing technologies may make video streaming for KSPS-TV attractive in the next few years. Meanwhile, KSPS-TV is continuing to improve our website to be an important source of information to our viewers.

I watch KSPS-TV on an antenna on a UHF channel and lately the picture looks bad. What should I do?

You are watching KSPS-TV off a UHF television translator. In the Spokane market, over 260 translators extend local signals into areas that cannot receive a good direct picture from the television broadcast tower. These local translators are generally owned and operated by a local translator organization supported by the local community. Equipment can fail and require service. If you cannot make contact with your local translator organization, contact KSPS-TV and we will make the local contact for you and assist in getting your programming back.

Do you have a question, that we haven't answered here? If so, please feel free to contact our engineering department at 509.354.7800 or 800.735.2377