Introducing KSPS Passport
(For phone support, please contact PBS Passport at 855-777-9807, M-F 10am-11pm Eastern.)
Passport is an added member benefit that provides donors to KSPS with extended access to an on-demand library of quality public television programming. Featuring both PBS and select local programming, Passport allows you to watch even more episodes of your favorite shows, including full seasons of many current and past series. Learn more about Passport. KSPS Passport is an added benefit available to eligible KSPS donors in Canada and the US who make a one-time $60 or more donation annually or an ongoing monthly sustainer gift of $5 or more.
What is Passport?
KSPS Passport is an added benefit that gives eligible donors to and supporters of the station extended access to an on-demand library of quality public television programming online and via mobile devices. The Passport library currently offers members more than 1,000 episodes to watch, with new PBS programs being added weekly. The library features episodes from popular programs like American Experience, American Masters, Antiques Roadshow, Nature, NOVA, and Masterpiece— including all six seasons of Downton Abbey. In addition to these signature series, the library is full of public television’s acclaimed arts, science, history, and lifestyle programs; and a rotating selection of films.Passport videos are designated on the KSPS video portal by a blue compass icon
I am a Canadian donor to the station? Am I eligible for KSPS Passport?
Due to international rights restrictions, all PBS streaming video — including Passport — is available only within the United States.
KSPS, and other providers like PBS, Amazon, BBC and Netflix, use “geo-blocking,” a practice that limits people in one country or area from accessing online content in another. We would love to offer you access to your favorite programs online as well as on-air, but we have legal and licensing limitations on many shows that prevent KSPS from streaming certain PBS content into Canada. We wish it were otherwise, and we’re working to change these arrangements whenever possible.
Is PBS KIDS content available in Passport?
While PBS KIDS shows are not available in Passport at this time, KIDS programming may be included in the service in the future.
If I do not have PBS Passport, will I still be able to watch programs on PBS.org and KSPS.org for free?
Yes. Free online content access is not going away. Many of our programs are available for free on various digital platforms, including KSPS.org/PBS.org, mobile applications, and the PBS channels on Roku, Apple TV and other streaming services. And of course, PBS programs will continue to be broadcast to the public, for free, over the air.
Does PBS Passport cost anything?
KSPS Passport is an added benefit available to eligible donors of participating PBS stations. You must make a donation to KSPS to receive this benefit.
Who is eligible for KSPS Passport?
Passport is the newest member benefit available to donors with a yearly contribution to KSPS of at least $60 (or an ongoing monthly contribution of $5 or more). It cannot be purchased separately.
How can I activate my Passport account?
If you are an active KSPS member giving at least $60 a year (or $5 monthly), and we have a valid email address on file, you may have already received an email with Passport activation instructions (remember to check your SPAM folders). You can enter your activation code here.
If you are already a member and need a Passport activation code, or if you are not sure if you are activated, please visit the member lookup page. If you still have unanswered questions or problems, please create a support ticket and we will be pleased to assist you.
I just made a donation today, why can’t I activate Passport?
If you donated online by clicking an “Activate KSPS Passport” button, you should see an activation link on the confirmation page for your gift. You will also receive an email message from KSPS at the email address you entered when making your donation. If you gave your donation through another online form or over the phone, it may take a few days for your gift to be entered into our database and your activation code assigned. Please email firstname.lastname@example.org and one of our member services staff will make sure you get your activation code as soon as possible.
I’m seeing a message that says I already activated, but I can’t remember how to sign in.
At the time you activated, you were asked to choose one of three sign-in methods: using your Google, Facebook, or PBS account. If you cannot remember which option you chose, you can try each one without doing any harm to your accounts. Each has its own process for resetting passwords should you need to.
I am a member of another PBS station. Am I entitled to KSPS Passport?
KSPS Passport is only available to eligible KSPS members within the United States. If you are served by another PBS station, please contact your local station to find out if they offer the Passport benefit..
What kind of device do I need to view Passport videos?
Passport enables online video streaming, and is accessible from PBS.org and the KSPS video portal on your computer, smartphone and tablet. It is also available via the PBS Video apps for iOS, Android, Apple TV and other streaming devices. More platforms are coming soon.
Passport supports the latest versions of Chrome, Firefox, Safari and Internet Explorer.
Watching PBS through your local PBS station on your television remains the same and is not affected by PBS Passport.
Can I view Passport through my Roku or Apple TV.
Yes, Passport can be easily viewed on both Roku and Apple TV.
If you are trying to access Passport on a Roku, follow these instructions or call 855-777-9807 for help.
If you are using an Apple TV, follow these instructions or call 855-777-9807 for help.
When I agree to share my information, am I sharing information from all websites I visit?
No. We only ask that you share your viewing history on PBS.org. The purpose of this is so that we can see what types of content our viewers like and base future programming decisions upon that. Also, it provides a way for KSPS to easily communicate with its members.
I cannot afford to donate at this time. Is there a way for me to view this content?
All broadcast content remains available to all viewers on air per our broadcast schedule and will remain online and on mobile for at least two weeks and, in some cases, longer. We believe the new arrangement allows for ample viewing of excellent content, albeit for a more limited time for some programs.